Money Heist is like a total conflict lab: huge egos, split-second decisions, media all over the place, hostages, cops, and even some romance in the middle of a heist… basically, it’s the worst combo ever for teamwork. That’s why the show is a solid resource for pulling out practical conflict management principles that you can actually apply to real teams. Below, I’m linking 10 key moments from the series to mediation, negotiation, and leadership methods you can use with your squad tomorrow.

1) Getting on the same page before the chaos: “Professor’s rules” and the social contract. Before the first heist, the Professor lays down some clear rules (no real names, no ties… [and so on]).